
I start calling and get caught in the endless lists of possibilities none of which seem to apply.
Finally I call the city and eventually a real person answers, but by this time I am in tears.
I sputter out my concern and she wants transfer to call and I yell, no, no. Please don't transfer me. Her voice softens and is now willing to listen to the full story and says she will make the necessary calls.
I hope so.
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